Dragonia Casino Terms and Conditions

To open a game account and participate in activities on the platform, the user must meet the following mandatory requirements:

Be at least 18 years old at the time of registration.

Possess full legal capacity to act and enter into binding contracts.

Act solely in a personal capacity and for private entertainment purposes, excluding any commercial or professional purpose.

Not be subject to self-exclusion orders or legal restrictions on gambling.

The user is required to provide accurate, complete, and truthful registration information and to keep it constantly updated. Each user may register and manage only one game account. The creation of duplicate accounts or accounts in the name of third parties is strictly prohibited and will result in the immediate closure of all associated profiles.

The user is solely responsible for the confidentiality and security of their login credentials (username and password) and for all activities performed through their account. It is expressly forbidden to:

Allow third parties, particularly minors, to access or use their game account.

Use the platform for illicit purposes, fraud, money laundering, or financing illegal activities.

Engage in collusive behavior, use automated software (bots), artificial intelligence, technical system vulnerabilities, or bugs to alter the normal outcomes of games.

Upload, transmit, or distribute viruses, malware, or offensive, defamatory, or rights-infringing content through the platform's communication tools.

All operations for depositing funds into the gaming account and withdrawing winnings are subject to security and contractual compliance checks. Where applicable, deposits must be made exclusively using payment methods (credit cards, bank accounts, e-wallets) legitimately held by the account holder.

The platform reserves the right to request additional documentation to verify fund ownership and transaction regularity. Withdrawals are processed in accordance with the technical times of the chosen banking circuit and are subject to the successful completion of the user identity verification procedure. Any banking fees or tax charges applicable to transactions are borne by the user, as provided for by current regulations.

The user declares to be fully aware that participation in online gambling activities involves the inherent risk of losing the capital deposited in their account. The platform's services are provided as-is, without any explicit or implicit guarantee regarding service continuity, absence of technical interruptions, or achievement of financial winnings. Game outcomes are determined randomly and impartially; no software, strategy, or external advice can guarantee a favorable outcome or secure profit.

All content on the platform, including but not limited to texts, logos, graphics, trademarks, software codes, interfaces, audio files, images, and videos, is the exclusive property of the operator or its third-party licensors and is protected by copyright and industrial property laws. Copying, reproducing, distributing, modifying, or exploiting the aforementioned content in any form without the prior written authorization of the legitimate owners is strictly prohibited.

The site may contain hyperlinks to websites, applications, or services managed by third parties. These links are provided solely as informational references for the user. The platform operator exercises no control over the content, privacy policies, or operational practices of these external entities and assumes no responsibility for damages or losses arising from their use.

To the maximum extent permitted by applicable laws in Italy, the platform operator shall not be liable for direct, indirect, incidental, special, or consequential damages arising from:

The use or inability to use the platform's services.

Technical malfunctions, internet connection interruptions, transmission errors, or hardware failures.

Unauthorized access or alterations to the user's data transmissions.

Unlawful or improper conduct by other users of the platform.

The platform operator reserves the right to temporarily suspend or permanently close a user's gaming account, with immediate effect and without prior notice, if there are valid grounds for violation of these Terms and Conditions, current laws, or in the presence of suspicious or unauthorized financial transactions. In case of closure due to serious contractual violation, the platform reserves the right to retain available balances as compensation for damages or to allocate them to the competent authorities in case of ongoing investigations.

These Terms and Conditions, as well as any dispute arising from the interpretation, validity, execution, or termination of the contract between the user and the operator, are governed and interpreted in accordance with the laws in force in the Italian Republic. For any legal dispute that may arise in relation to the use of the services, the competent court shall be determined in accordance with consumer protection provisions and procedural rules applicable in Italian territory.

For any official communication, information request, assistance, or submission of administrative complaints regarding these Terms and Conditions, users can refer to the following operational company contacts:

Indirizzo Sede Aziendale: Via Monte Napoleone 8, 20121 Milano, Italia

National Phone Contact: +39 06 9480 1234

Support Email Address: dragonia_support@gmail.com